This is a great product but Sony doesn't update it regularly. I think Sony doesn't provide adequate support to keep all their products up to date, new services are coming out all the time and it comes with the same service by default and the updates are doing more harm than good. This product from Latin America does not live up to the expectations of anyone like LG or Samsung to name a few brands. This is a total lack of subtitles when streaming video from a cell phone or media center. If the movies or what you're watching aren't in their original language, you'll need to download them onto a memory card and use the USB slot. But be careful because subtitles are usually, if not always, displayed incorrectly, with a character I've never seen live and which Google still uses to identify them, probably from another planet (alien). But most importantly, and in general it works great, the additional apps that come with the Opera and Samsung stores aren't very good or useful. So I give it 4 stars and more
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