I really like how they are able help you with any type of project, whether it be branding or design work! They also have some great resources for freebies such as logos which can save money if your budget isn't huge (which mine wasn’t).
Their rate structure was very reasonable too – $100 per hour seemed fair enough but not overpriced at all considering what we were getting outta them in terms og logo designs/branding services etc.. The only thing i could think about maybe being improved would b more open communication between clients before projects start - sometimes there's no way around this when working remotely however once things get going everything flows smoothly from then onwards so its fine overall :).