After two hours of downloading music to this device, the device worked for about five minutes, then the screen hung and the buttons did not work. The on/off button didn't work. The device gets stuck in On mode. The toggle keys didn't work. The device just got stuck on a feature setting, no music, no way to turn it on or off or toggle options. Sent back for a refund. Will return to SanDisk for next purchase.
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