The ability to set up emails from my inbox automatically. I do not have to log into the app to send my seller ratings/reviews. It also has an auto responder feature so I can even message buyers without having to go through the app! It's very easy to use and it makes it very quick to communicate with my customers. There is nothing I dislike about this platform. It would be great if there was a way to get more detailed reports of how many buyers are viewing my reviews or sending me messages through the platform. I am using this to help boost my seller profile rating. I am able to easily see what kind of feedback my customers are giving me. This is helping me improve my overall seller profile rating.