Review on 🏄 ARRIS Surfboard SBG7400AC2: High-Speed Cable Modem/Wi-Fi Router with McAfee Security - Ultimate Connectivity and Protection (1000548) by Tom Motko

The first one did NOT come NIB, the transparent packaging was torn at the point of the tape and it was clear that this was clearly a return. To check: worked fine for about 2 weeks, and then the modem randomly stopped receiving a signal from my provider. Called CSR and they walked me through the standard troubleshooting steps; Reset to factory settings. etc. worked fine for a week and then the problem returned. I called CSR again with my case number and they offered to replace the gateway. I got a new one and so far everything is working fine. Super CS, would buy another product from Arris just because of the CSR.