This program has helped me organize my veterinary business, it's easy enough that I can use without training from another vet tech or office manager who uses this system daily! Sometimes when you need help with something not readily available in your account/profile there are no answers unless someone else knows how they operate - but most people will know what buttons do certain things so just try asking around if one doesn't look familiar right away (I have found many vets using BMs).
Try looking at other providers before deciding which would be best fit for uo ur needs & budget because some programs may seem great until once gets into them!! You'll find almost everything needed within 1 place now instead having multiple places where i used too keep records separate about different topics like billing ect etc!