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Puerto Rico, San Juan
1 Level
711 Review
47 Karma

Review on Rode by Darrius Frison

Revainrating 2 out of 5

Unreliable Products and Poor Customer Service: My Experience with Rode Company

When I first started looking into the world of music, I was thrilled to find that Rode Company was a household name. Unfortunately, my interactions with the company have not been positive. My expectations for the quality and dependability of the microphone and its accessories I bought were not met. The products I ordered were supposed to be high-end, however when they arrived they were badly made and did not perform as expected. Moreover, the customer service crew was indifferent to my concerns and offered no answer to my complaints. I'm irritated and dissatisfied by how this whole thing turned out to be. In addition, I had a hard time navigating the Rode Company website. I had a hard time finding what I needed because the search feature didn't always work. Overall, my experience with Rode Company has been unimpressive, and I would not suggest their products or services to anyone looking for trustworthy and high-quality musical instruments and accessories.

Pros
  • Prices that are affordable.
Cons
  • Shipping takes a long time.