
Update: I contacted the company directly and they sent me a replacement free of charge. I value good customer service and will be very careful when using a new machine. First Review: At first everything seemed to be working fine. The water tank kept dripping onto the table but that seemed like a minor downside. Then, after three months of casual use, I started getting copious amounts of coffee grounds in every cup I brewed. Eventually I realized that the part at the front of the machine that pierces the top of the capsules was somehow damaged. Some of it was crushed, resulting in the cases being partially torn apart rather than punctured as intended. I have never handled the machine by hand so this kind of damage seems unreasonable. It is understood that the part is made of cheap plastic and should be made of something more durable. This machine is not durable and I regret buying it. I contacted the manufacturer but who knows if that will help.

De'Longhi EC685M Dedica Deluxe Espresso Machine with Automatic Features, Metallic
170 Review

Breville Nespresso Vertuo Next BNV550GRY Espresso Machine with Aeroccino in Light Grey
144 Review

Bosch VeroCup coffee machine 100 TIS30129RW, black
106 Review

Coffee maker VITEK VT-1517 BN, brown
102 Review

100-Pack Of Disposable 18-Inch Piping Bags For Cake, Cupcake, And Cookie Decorating - Perfect For Icing And Frosting!
41 Review

4 Pack 12 Inch Stainless Steel Round Pizza Baking Pan Tray Crisper Sheet Oven Cooking Healthy For Pizzas - Deedro
47 Review

300PCS Pre-Cut Unbleached Parchment Paper Sheets - Perfect For Baking, Grilling, Air Fryer & Steaming!
36 Review

AmazonBasics Silicone Baking Mat Sheet
48 Review