Header banner
Revain logoHome Page
Jeff Johnson photo
Kuwait, Kuwait City
1 Level
708 Review
44 Karma

Review on KSaAuto by Jeff Johnson

Revainrating 3 out of 5

Products of KSaAuto that are of Low Quality and Have Disappointing Customer Service

As a customer who places a high value on both product quality and excellent service, I feel compelled to admit that my experience with KSaAuto has left me feeling incredibly let down. The quality of the product that I received was, at best, below average, despite the fact that they have a large selection of products accessible on their website. Following the completion of my transaction, I became aware that the product was defective and made an effort to get in touch with KSaAuto's customer support in order to receive assistance. Unfortunately, I found that their representatives were unable to assist me in any way and did not respond to my inquiries, which left me feeling frustrated and neglected. In addition, there was a severe lack of communication and transparency, both of which contributed to the overall process feeling extremely dispassionate and unprofessional. I was not given a solution to the problem I was having, and I got the impression that my concerns were not treated seriously. In general, KSaAuto does not provide the kind of high-quality products or dependable customer support that I would recommend to others. If you place a high value on your time and money, it is in your best interest to seek elsewhere for the needs related to your vehicle's electronics.

Pros
  • Website is easy to navigate, and information is presented clearly.
Cons
  • No physical shops to receive help in person.