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1 Level
760 Review
29 Karma

Review on interakt by Demarco Vonk

Revainrating 4 out of 5

Amazing Experience With So Many Features and Functions

The dashboard has so many features to help organize content for our clients! You can create customized surveys with custom questions using filters or by selecting from prebuilt question sets such as "Calls", '"Chat Sessions".

img 1 attached to interakt review by Demarco Vonk

We also have created an analytics page that allows us see how people are interacting in each survey they receive via email/webpage etc., we use these insights daily when working remotely (we don't come into work everyday). I've enjoyed this product since day one but would like more training resources available online if it was possible - sometimes things aren’s intuitive enough even though there's support staff ready at any time of night during business hours should something go wrong after creating survey templates? Our organization needs constant communication through multiple methods including text messages & emails along w social media posts, having access anywhere anytime without downloading anything.

Pros
  • Intuitive interface
  • Great customer service
  • Customizable reports easy way make comparisons between metrics among various customers / groups easily.
  • Dashboard options include great visualizations; graphs too which makes monitoring data super simple :)
Cons
  • Sometimes you'll need assistance setting up your own account.
  • Limited reporting capabilities compared other products