The best thing about this software is that it makes everything easy for people like me who have no prior experience in insurance business. It's really simple to learn and use as well. I can't think of anything bad at all. If you're thinking about getting this software, then go ahead. Go for it! The only thing is that sometimes there are some glitches in the system but nothing too serious. This software has made my life easier because now I don't need to carry heavy documents around when dealing with insurance companies. It also reduces my workload and makes my work simpler. I love that it is customizable and it is easy to use. I have not found anything I dislike about it. It is a great software. I will continue to use it and recommend it to other insurance companies. It has allowed us to have a more efficient claim process and it has increased our productivity. I love that it has allowed us to have a more efficient claim process and it has increased our productivity.