I bought the phone on September 4 on the official website and a week later I already wanted to hand it over. Mobile Internet on e-sim falls off. You watch a video, or listen to music on the way and then bam, there is no connection. You switch the Internet to another e-sim - it helps for a while. Obvious defect of the 4G module. I contacted support (application 4174628999) and asked for the "mobile repair" service for diagnostics, I followed all the recommendations - it did not help. I filmed the moment of the problem, as it is floating (from 5 minutes to half an hour you can not observe). Tech support reported that the problem was fixed. The master was supposed to arrive on 09/13/21 from 12 to 15. At 14:30 I called support, asked where the master was, they answered that he had to call, why they didnβt call - itβs not clear. Made a claim, promised to call back within an hour. silence. I called support, they answered "wait, the manager will contact you within 2x working days". The question is, for that kind of money, I need to spend my nerves and time? Been a fan of Samsung for a few years. I provided my whole family with them. The key word was "was". Everything, I give up on FIG!
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