I am basically satisfied with the bottle and the company! This is perfect in size for my hydration needs and makes my goal of 1 gallon a day an easier task. I have removed the stretcher to wash it and I hope it is easier to put it back on. The white camouflage is fine, but I regret not going all black (stains) for convenience. The bottle fell on the bottom of my Wrangler and when I got to my destination the cap got wet from the water leaking out. So it's definitely not airtight, but not a problem for me, I'll just be more careful. I've shared with friends the pregnancy group I'm in (a liter day at 29 weeks is tough but mom needs to stay hydrated) and the fitness group. So many people were happy to find a cheaper option instead of the company we usually advertise for twice the price. It stayed cool enough for me and I'm sure it will stay cooler with ice, but I don't like my popsicles being cold! I originally received this on a Tuesday with a broken thatched roof. But I could still drink from a bottle without a straw for a week. I emailed the company that evening and received a reply the next day offering either a full refund or a replacement for the straw cover. Of course I opted for a spare cap and straw as the bottle worked without the straw. Today is Monday next week and I received a replacement in the mail. Maybe it will help with a leak when tipping over? Either way, great customer service! Thanks Hydrarank! I hope you start selling media separately ;)
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