Reviews of this scanner are great and I also had an older ScanSnap duplex ADF scanner about 6-7 years ago that I really liked - such technique. But I've had this new ix1600 scanner for 24 hours now and have spent 4 hours hooking it up to my PC and installing the software and I'm completely blown away at how complicated they have made it. The instructions are so confusing, going in circles, not clear how many programs I need to install, how many .exe files I need to download; The "Manuals" link takes me to a download page for the software, which I've already visited. The scanner display seems to know its IP address and can find and connect to my network, but it doesn't show up or can't be added to my computer. This is an awful mess. Has user testing been done? And I've been in the software industry for over 30 years, including installing software and writing user manuals. I can't believe this mess. Now I need to take a break and drink something strong.
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