I've had this product for a while, it was just great! I needed this for my netbook and it worked beautifully. The only problem was that when I first plugged it into my USB port and pressed the button to open, it didn't open right away and I thought it was broken, but in fact my computer just recognized the new hardware and did not want it . leave it open until it's scanned and so on. All in all it's a great product, I've watched countless DVDs and removed many CDs from them. This is a wonderful product!
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