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1 Level
1317 Review
60 Karma

Review on First AML by Justin Early

Revainrating 5 out of 5

Good Customer Service & Excellent Understanding Of Our Business

The support team is very helpful, they are always there to help with any questions you may have about our account or process in general! They also provide excellent insight into how your business operates which helps us understand what we need for compliance purposes better than if it was just left up solely within ourselves without their assistance of course :) We do not dislike anything at this time but would like more flexibility regarding when certain things occur throughout each month - ei monthly reporting requirements etc.. Also that some aspects such as ACH processing could be streamlined further so less steps required from client side once received by them via API call vs manually entering data directly through bank website? Currently using Batch Payments feature only currently due primarily because other features available seem too much work compared against benefits provided thus far though can see potential benefit down road should use all offered options rather then one.

img 1 attached to First AML review by Justin Early



Pros
  • Easy interface
  • Ease/elegance behind design & flow.
  • Extremely professional yet easy environment around customer service representative's attitude towards clients needs / inquiries made during onboarding experience (welcome) period prior first transaction sent out post payment capture receipt generation completion upon submission
Cons
  • There are disadvantages