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1 Level
810 Review
54 Karma

Review on UserIQ by Reginald Ward

Revainrating 5 out of 5

Excellent solution for connecting directly with your customers

I like that we can see how our customers are using their products by tracking them through both app usage as well has web analytics (we use Google Analytics). This gives us insight into what features users want to be able understand/use in order for an experience with your product or service is successful! We have not been fully converted yet but do plan some changes this year after seeing results from 2018 data analysis only available via API access so far - still working out best ways of utilizing these numbers effectively throughout organization now looking at new way forward which will require more work than anticipated once implemented though very exciting prospect if achieved successfully!!

img 1 attached to UserIQ review by Reginald Ward

๏ปฟ

Pros
  • Accessibility
  • Relatively low cost compared other providers
  • Integration ease of Mind knowing everything works together seamlessly, no need additional software installation / server configs etc..to get it all going quickly & efficiently.
  • Good support team who respond fast when issues arise.
  • Fast response times even outside usual business hours where there may otherwise exist long wait time windows due simply being off normal office hrs..it's really amazing actually.very impressive customer care
Cons
  • Mostly okay, but...