The customer support team at Channnelvalue are very helpful when it comes to solving any issues that arise throughout our implementation process with them! We have been using their platform since March 2018 so far without having an issue or problem from start till now which makes me feel confident about this product/service because I know they will be there if something goes wrong within my site's dashboard area of use; therefore we can rest assured knowing all aspects concerning us being able solve problems before anything happens rather than after its too late!!