I think it's a great tool for both newbie and seasoned users alike. It has helped me improve my writing skills, make me more organised and increase my productivity. The interface is easy to use, but sometimes can be a little slow at loading. Other than that, I don't have any dislikes about this product. If you want a simple way of managing your emails, then definitely give it a go. I'm now able to manage all of my email campaigns (including newsletters) in one place, which makes things much easier for me.