The team at rocketlevel were very helpful when we first started out as they helped us choose what was best suited our needs from their product range! They also have great support staff who help answer any questions you may ask about using this software which makes it much easier than having someone else come into my office every time I need some assistance/help etc!! There isn't anything i dislike really but if there's something missing then please let me know because its always good feedback. Make sure u get everything explained properly before starting so nothing gets missed up along process of setup! Great communication between client & admin teams during setuup phase ensuring no issues arise once live!!