I received it quickly and was excited as I had just started canning. When opening the packaging, a defect was found on the edge. I couldn't tell if it was accidentally cut off somewhere or if it was a manufacturer error. I've bought a lot from Revain but this is the first time I've returned an item. The day I received the product I went online to start the return process. I thought it would be long and complicated, I was wrong. A few minutes later I received a message that a new item was being shipped. It also said I didn't have to return a damaged item. As I don't really need two of these I donated the damaged one and hope someone benefits a lot from it, I wanted the undamaged one because I paid for it. The bottom line was replaced in time and I used it last night with no problems, cleaning is easy and it helps keep the rims of the glasses clean. I still wipe them down just in case the jars are sealed properly.
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