The product arrived with a broken tap connector valve. I contacted the manufacturer and they said to deal with a dealer and they would not send the correct part. Since this is already the third device that I have bought, identical to the first two since I change these devices every two years, I decided to use the same valve installed on the sink and only the device to use. Today the block drains under the rear seal on the water hose. I can not believe that. I had to tighten the fitting. It is clear that the quality of workmanship and the materials used have changed. Window seals cheaper? Cheaper connecting valve? Since I change all water filters every two years, this company will not get my business in the future. upset. It's outside the return period, which is why Revain offered a refund minus a 20 percent restocking fee, which is very fair. That's why I trust and buy from Revain. However, I will never buy such a device again.
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