I have to admit right away that I didn't return this product because of a defect, but because I didn't take the time to read the entire listing. I was so excited to see such a good pullman in this size (1lb) for less than $20 that I clicked buy now before looking at the photos which clearly shows the product is ventilating is. An aerated product that was completely useless with the thin crust of my gluten free bread. I also admit that I cry when I realize my mistake. The seller contacted me immediately when I contacted Revain about the return, they made the process very easy.
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