Review on 🚪 Defender Security U 9888 Flip Action Door Lock - Reversible White Privacy Lock with Child Safe Mode & Anti-Lock Out Screw – (2-3/4”) Ideal for Home Security by Virgilio Patton

11/30/2019: Ordered a second one as they are cheap. I thought I couldn't get another spoiled one. I mean how can you mix up two pieces of metal? Well, THIS IS NOT FUNCTIONAL. The same thing. None of them had any damage to the shipping box or the packaging itself. Simply put, their quality control is absolute bullshit. And since their customer service sucks too, the company sucks too. 11/16/2019: Still nothing from the company. The packaging of the product was not damaged either. When I took the lock out of the box I checked it and it wouldn't lock. Upon closer inspection the metal appears to be misaligned so it will not slide properly into the groove - see attached image. Cannot return through Amazon as they are not a seller so they tried to contact U-Line through their form with this picture and got no response from them. The product is not suitable for use.