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1 Level
802 Review
37 Karma

Review on RecordTS by Warrick Dembo

Revainrating 5 out of 5

Great product and fantastic customer support

I like that this allows us to record sessions from client devices in real time, which helps with training purposes for our customers (we are an IT helpdesk service provider).

img 1 attached to RecordTS review by Warrick Dembo

It can be difficult at times figuring out how far back you want your recordings when using multiple clients/devices - so it's important not only to have enough storage space but also know exactly what kind of quality we're looking for as well! We've been able use these videos during call centre consultations where there was no audio or poor sound quality available previously.

Pros
  • Easy setup & configuration without having technical knowledge required..just requires basic familiarity around networking equipment such computers connected via network switches etc.and routers / modems used within those networks is good too..but mostly just about knowing IP ADDRESSES AND VIEWING CONNECTED LAN WORKSTATIONS FROM THE INTERNET SIDE OF THINGS ON A FIREWALL OR APPLIANCE WHICH PROVID
Cons
  • I will keep silent