We bought this whole system 2 years ago including the main base unit, 2 desktop units and 3 wireless units. We have two businesses sharing the same office and the auto attendant does an excellent job of routing our calls. The big unexpected benefit was that the number of calls to us was reduced by more than 90%. We haven't had any complaints from customers either. In fact, some longtime customers have said they liked the way he routes calls because both companies are run by "Bob" so it would have been very difficult to figure out who they needed before we did . LOVE IT! It was very easy to set up and saved a lot of money since he didn't have to hire a professional company and set up a business system. Because they are all wireless and powered by a base phone, reception works over an incredible distance. We have an office with two back-to-back shop buildings behind it and don't need a repeater in the distance. I am considering buying a replacement now in case something goes wrong and they are discontinued in the future.
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