Review on 🔌 Highly Efficient 100W Power Inverter DC 12V to 110V AC Compact and Powerful with Cigarette Lighter Cable by imuto by David Thomley

It should be noted that their "friendly customer support" is email only and you can wait days (or forever) to get a useless reply. I bought a base unit to add to this 100w inverter. The base unit worked perfectly. The light on the inverter came on but I couldn't get power. I sent an email describing the situation and was asked for an order number. After sending the order number, I received a reply a few days later asking for a video of what I was doing. @#$@#$ are you making fun of me? Is it "friendly customer service"? I've already watched YouTube videos on how to use it and I was sure I was doing everything right. I would like to make a phone call to someone, but apparently this is not possible. I'd even be a little happy if they made some real suggestions based on my problem description. So I sent the inverter back and ordered another one. This new inverter does not work at all! I checked it with a multimeter, there is no current at all. I sent them another email threatening to leave negative feedback if they couldn't handle it satisfactorily. It's been about a week with no response so I'm sending the inverter back and leaving this review. I'm not sure why either, but it looks like the comments and Q&A on the inverter are being confused with those on the base unit. This makes it much harder to read what others think of this inverter add-on.