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Austria, Vienna
1 Level
706 Review
57 Karma

Review on Victrola Vintage 3-Speed Bluetooth Portable Suitcase Record Player With Built-In Speakers Home Audio by David Thornton

Revainrating 4 out of 5

Smoke and burn electricity, stop working, DO NOT RETURN!

Our son used it twice and the third time it smoked, stank of fire and stopped working. Luckily he didn't fall asleep and immediately turned off the power. After contacting the seller for a refund/refund/exchange, the seller closed the request with the message that "the purchase is in the final stages so they cannot process the cancellation". They did not address the issues raised or the refund request, leading to the assumption that they knew they had a defective product but could still keep the money. Unfortunately, they weren't wrong. Another reviewer stated that neither the first nor the second player she received a while back worked. Revain cannot support refunds during the claims process as the item arrived "undamaged". Now we don't have a record player and we don't have any money, but we feel lucky because our family and home are safe. Interestingly, I had to select a star in order to post a review. I would give this product and the seller ZERO stars as they should already know this product is faulty and on fire.

Pros
  • There's something in there
Cons
  • Tape