I have two of these scanners. Until last week I would have given 5 stars. I loved my scanners. A less used scanner that was set to Duplex Only last week now leaves a very large black vertical line about 1 inch wide on the back of the scanned page. The scanner is less than 3 years old and I paid for an extra warranty which, despite the warranty cost, pays back less than I paid for it. Alternatively, one could pay for the shipping and return of the scanner and go through a "similar type if it can be found" recovery process. I have accepted the payment and will be ordering another one of the same type because it scans well and I hope the one I have and use most of the time will continue to work for a while and the new one will last longer than the previous one. one that has a double challenge this week.
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