I like how easy it can be for people in different locations or with little experience of risk management tools such as this one would otherwise need training before using them effectively; great tool! We are currently working together at an international level so we require communication through video calls which has been very effective but could use some more features (we should not always rely only upon email).
It's helpful when you don't know where something came from nor who was responsible - just what happened within your organisation/department etc.,.