I bought this modem to replace my 4 year old Netgear which was giving me some problems. Having sold TP-Link products at the store where I work, I was familiar with the brand and felt comfortable enough to buy it (especially after discovering that it actually works with Windstream DSL). Setup was *mostly* painless, but there were a few hiccups and a less-technical customer might run into issues they couldn't handle. And most ISPs don't offer support for third-party modems. However, I was able to bypass them and am apparently online. Which problems? First of all, the IP address conflicted with my router. Both were set to 192.168.1.1. First I tried setting the router's IP address to 192.168.1.254. Unfortunately, this didn't work (for reasons I'll cover later). At this point I just bypassed my router and went straight to the modem. Apparently connecting to the configuration screen worked. Now I have actually set up my DSL connection. I already had the existing DSL settings from my old modem, so hooking them up to the new modem was relatively easy. I ran into a weird issue when my settings were rejected the first time (it gave me a weird error that my VPI and VCI were repeating even though they were set correctly) but this was fixed after running the wizard for the had used initial setting. . Then I went back and tweaked all the configuration options. Still not connecting for some reason (but no feedback why). After checking the log, it appears that my ISP rejected my user/password. I messed around with a few settings and re-entered my password just in case. At this point it finally connected, which indicates I may have just mistyped my password (in which case it's my fault). I really wish he had a bit better connection status feedback. This PVC-X thing is new to me, so I had to adapt a bit. I'm sure it's a nice feature and I could even use it to check some other settings, but it's definitely not for everyone and should be included in the advanced options, not as part of the main configuration page. .Finally, to return to the router. By default, my router (D-Link AC1300) uses an IP address range of 192.168.1.100 and higher. As it turned out, this modem too. I think even after I changed my router's default IP address to 1,254, both it and my modem were using the same DHCP range, which just confused my poor computer. I set my modem's IP address to 192.168.0.1 and the DHCP scope to 192.168.0.100 and no more conflicts. just for me), but it's definitely not intended for plug and play end users. I was going to give one star for configuration issues, but ultimately couldn't justify it. Everything works great and I get a full 12Mbps connection (tested at 12.23Mbps on speedtest.net). The configuration issues were not the result of a modem issue, just an issue with my setup, aside from the error message I received on my first try. However, it wasn't enough for me to get a full star. Remember that this check is performed right after setup. So we'll see if it gives me the same lifespan as my old Netgear or if there are long-term problems. *EDIT* Hmm, for some reason Revane ruined my title. Hope this stays fixed now.
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