- UPDATE 11/3 -OneTigris reached out to me fairly quickly when I posted my review and offered to send me a newly improved dog pack.I received the item after confirming my address within 7 days. The customer service was great and handled my feedback well.As for the product - I noticed the straps come with an elastic band to help hold any extra length of the strap. This is newly improved for me. I don't recall if the top handle is the same quality, but it seems sturdier. However, I would still not advise anyone to use it to pick up their dog (35lbs+) or to use the leash ring. Either may come off. I have a 76+lb German Shepherd, and I definitely would not use either functions.It's still a great looking pack. Each pocket can fit a water bottle, treats, and a toy/ball with room to spare. I have been placing a jar of peanut butter in each bag to use as weights. So far, the bag has held up for his 1-2 mile walks.PROS:- Great look- Roomy side pockets- 3 Straps to keep the bag sturdy and fitted- Easy strap inCONS- Back handle and leash ring are not recommended for use unless your dog is low energy, slow-paced, or under 35lbs.__________________________________________________Not a product I would recommend. I have used this pack about 5-8X for short, leisure walks to get my dog used to the pack. He liked it immediately. We took him on 1-2 mile walks with a water bottle on each side. I then switched it to a box of mac n cheese on each side to make it lighter. However, even with lighter weight, two rings that hold the straps broke off, one being the front which then made the pack awkward and out of balance. I immediately returned it to Best Buy.I would not recommend using the leash ring or the handle on the back as it seems like a good pull or grab would break either one. I'm a little disappointed because the pack is stylish and has enough room in each side pocket to carry all the necessities. My suggestion is to improve the quality of the product (after mixed reviews, I purchased the bag because a Rep commented and stated they recently improved the quality of the product. I disagree in regards to the quality improvements and believe it needs to be better sewn together).
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