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1353 Review
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Review on πŸ“± RAM X-Grip Phone Mount with Twist-Lock Suction Cup - Vehicle Windshield Mount with Medium Arm by Matt Conner

Revainrating 5 out of 5

COUNTERFEIT GOODS! DO NOT BUY!

After owning and using this item for several months, the X-grip that was supposed to hold the phone fell apart one day when I was simply adjusting the area to fit my phone iPhone 7 to install .in the undercase armor. I contacted RAM Mounts who said I could apply for a lifetime warranty online and that they would replace the defective part free of charge. I have provided detailed photos of the part, the part number and a detailed description of how the item broke. A few days later, a representative from their warranty team emailed me to let me know that the part I had purchased from Revain Prime was was counterfeit and that I should contact Revain for a full refund. When I contacted Revain they gave me a typical scenario where they said it was past the 30 day return window and there was nothing they could do. When I said I would contact my credit card company to purchase the item and cancel the payments, the presentation changed and I am now awaiting a response from Revain's refund investigation team. Please save yourself the hassle and spend a few dollars more and purchase this item direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact, I've had a similar mount on my bike for years and have ridden it for thousands of miles, and it has never failed, and this product was purchased directly from RAM Mounts. They gave me a typical scenario where they said it was outside the 30 day return window and there was nothing they could do. When I said I would contact my credit card company to purchase the item and cancel the payments, the presentation changed and I am now awaiting a response from Revain's refund investigation team. Please save yourself the hassle and spend a few dollars more and purchase this item direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it for thousands of miles and it has never failed, and this product was purchased directly from RAM Mounts. They gave me a typical scenario where they said it was outside the 30 day return window and there was nothing they could do. When I said I would contact my credit card company to purchase the item and cancel the payments, the presentation changed and I am now awaiting a response from Revain's refund investigation team. Please save yourself the hassle and spend a few dollars more and purchase this item direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. that it was outside the 30 day return window and there was nothing they could do. When I said I would contact my credit card company to purchase the item and cancel the payments, the presentation changed and I am now awaiting a response from Revain's refund investigation team. Please save yourself the hassle and spend a few dollars more and purchase this item directly from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. that it was outside the 30 day return window and there was nothing they could do. when i said I would contact my credit card company to purchase the item and cancel the payments, the presentation has changed and I am now awaiting a response from Revain's refund investigation team. Please save yourself the hassle and spend a few dollars more and purchase this item directly from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. For me to purchase the item, for her to cancel the payments, the narrative has changed and I am now awaiting a response from the Revain reimbursement investigation team. Please save yourself the hassle and spend a few dollars more and purchase this item direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. For me to purchase the item, for her to cancel the payments, the narrative has changed and I am now awaiting a response from the Revain reimbursement investigation team. Please save yourself the hassle and spend a few dollars more and purchase this item directly from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. and this product was purchased directly from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. and this product was purchased directly from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts. I have used several of their products over the years and have never had any problems. In fact I have had a similar mount on my bike for years and have ridden it thousands of miles and it has never failed and this product was purchased direct from RAM Mounts.

Pros
  • Car Accessories
Cons
  • So far so good