The best thing about stationsmarts is that it is easy to use, has many great features, and is customizable. I like that you can customize your workflows so that they are more suited to your department's needs and workflow. Also, I love how quickly and effectively our dispatch center gets information out to all personnel in an emergency situation. There isn't anything I dislike about stationsmarts. It is a very user friendly program and easy to learn. It also allows us to send messages to different people at different times during the day and not just once per shift.