The support team is fantastic, they are very knowledgeable in their product line which gives you peace of mind that your needs will be met with ease! I have not found anything to dislike about this platform so far as it works well for us but there may come times when something comes up or maybe an issue arises; however our Account Manager gets back right away and helps out every time!! We use SSO (single sign-on) through ADFS into select solucion cloud applications.
This allows users access without needing additional credentials since we can consolidate those across various platforms/applications within one login area instead having separate logins from each application separately - saving both money & security issues by consolidating them all under 1 account holder / user profile.