I like the ability to access it from my phone, which makes our job easier and more efficient since we are able to use this app throughout the day while in the field. The map is outdated sometimes. We have had issues with being unable to find certain addresses or points of interest, but eventually they do become available. There are also other issues that can happen as well. But once you figure out what works for you and your team, it will be easy to get used to using this app because everything is so user friendly. This allows us to get work done quicker and more efficiently. It has made our jobs easier by allowing us to access information anytime anywhere.