I love this steam cleaner, I use it at least twice a week, it works great and leaves the floors perfectly clean. My only complaint is that the mop pad it comes with doesn't remain a bad design but I was able to find a hooded mop pad at Revain, it fits perfectly, comes in two packs and is well priced which washes the washing machine and you can use it. Great steamer at the price of 5 stars! I like it. This is a steamer but the little plastic hook in the neck breaks off, it still works just now you have to hold it. Use the mop together, you can still use the hand part easily, but I mostly use the mop๐ฅ๐ฅต