Completely unbalanced wheels, which is not covered by the factory warranty, because. they think tire imbalance is normal I bought winter non-studded tires in March 2022, but I didn’t notice any problems right away. Problems appeared when I drove out of town at a speed of about 80-90 km / h and above. Tires transmit strong vibration and beats to the car. Since I mostly move around the city, I rarely noticed this drawback, but every time I watched it, I thought that when installing the tires, the wheels were poorly balanced for me. As a result, I tried to redo the balancing several times, but it did not help. I drove all summer on factory tires and never once thought about the beats. In November 2022, with the onset of cold weather, I changed my shoes for the winter and immediately decided to check whether the situation would repeat itself. During installation, the master noticed that he had heard a lot of complaints about Nokian lately. The problem has completely recurred. The freshly balanced wheels began to transmit beats and vibrations to the car at a speed of 80 km / h, the higher the speed, the stronger the beats. I called the Nokian Tires hotline, where they told me that this case does not fall under the terms of the Nokian extended warranty and offered to apply for a manufacturing warranty at feedback. Rus@nokiantyres. Com, which I immediately did, describing in detail how the problem manifests itself and why I couldn't identify it right away. However, in response, they sent me a manual on how to check the pressure in the wheels and explanations that wheel beating is the norm. In response to my wishes to diagnose tires, I was offered to remove the wheels from the car and send them to the manufacturer (at my own expense, of course, 2022 is not Europe), which means that they offer me to be left without a car, Nokian does not care. As an option, they offered to find diagnostic experts on my own and perform diagnostics at my own expense, but I was not provided with information about certified experts, which means that Nokian could easily disagree with the results of the examination.
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