The possibility to create an online form which allows me, as well my customers (as long they are logged in), easily send messages or documents via email without having them printed out first! This saves time AND money since I do not have any more printing costs at all anymore!! Also it's very easy using this tool - there really isn't much you need help with when creating forms/documents etc., so that also helps saving some work hours by myself ;)The customer support team of wowflowsolutions works super fast & friendly whenever we contact their service department through live chat OR eMail / Phone calls :)I would like even better integration possibilities between different tools such us Xero Accounting Software from Sage Group Ltd./Easy invoicing options could be included here too?