I like how it is very easy to use and navigate through the system. The interface is user friendly for anyone who has no experience with this type of software. It also helps that you can access this anywhere at any time. I dislike that there are some things that could be improved. For instance, sometimes it takes a while before you see your order information after entering it. This does not happen often but when it does, it is frustrating. We have been able to utilize this software to help our customers ship their goods faster than they would otherwise be able to do so.