Review on Membitbot by Aaron Ward
Great Customer Service Solution for All Industries
The ease of use, customizing our bot to fit all business needs in one platform! Not much so far but I believe this will be an amazing tool once we get more experience using it! It's not too expensive either which makes us feel comfortable about investing time into learning how best utilize its features. We are solving customer service problems by providing live support via text as well as voice calls through their app or website. This has been very helpful especially when there isn't anyone available at your office who can help you solve issues regarding billing questions etc. Our customers have noticed positive changes since they started relying heavily upon them instead of calling other departments within companies like HR or IT where sometimes communication was difficult due to language barriers.
- Easy to read interface.
- Customer satisfaction ratings that track progress (or lack thereof)
- Ability To see what steps were taken each step along with comments from others working for me is essential here because some things may come up later than expected hence need flexibility
- Able access multiple accounts without restrictions/limits; easy switching between users
- So-so
