I like that it's easy to use for both clients as well as myself! You can create invoices easily and send them directly from your dashboard with just one click of a button! Also very handy is the ability to add notes to an invoice which helps me keep all my information in one place! I dislike nothing about this software other than not having a desktop version (which would make life easier!). This has made bookings and client management much faster and efficient. Keeping track of time sheets & billing makes my job less stressful. I like that it is easy to use for both my clients as well me! The customer service has been great too!! They are always willing help when needed which makes things so much easier than having someone else do this work in house or paying an employee who doesnt know how their system works. Nothing yet but they have helped get us set up with our current site/solution we were using before switching over from another provider (which was terrible!).