LED lights on the underside of the scooter and on the steering column don't work out of the box. As other reviewers say, putting a paper towel in the battery holder seemed to temporarily depress them enough to make firm contact, but on my son's first swipe, the light stopped working again. I filled out a form directly on their website and they ask for serial numbers, videos of the problem etc which is silly. Obviously this is a known issue by reading the reviews here. Such a shame. My son was so excited.
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