The people running this program are very knowledgeable about what they do - great for me since I need assistance with certain aspects of my business model! They also offer additional coaching in other areas such as customer service/customer retention which was helpful to know before going out into our market and building relationships wtih potential clients. Also appreciated their focus on creating value rather than simply getting paid per hour worked or completing tasks through automation alone without really understanding customers' needs & providing solutions beyond just 'doing work'. Their process seems outdated. It's hard (sometimes impossible) to get feedback from them regarding implementation issues when things aren't working well within your own system(s). This has caused challenges throughout several projects we've been engaged at various stages during startup processes. However it didn't seem like there were many ways around these difficulties until recently where software vendors have started offering more proactive support options including integration management teams who can assist if not implement systems themselves. There will be.