I bought real baking tools for children for my grandson's birthday. Just as I was about to wrap it up, I opened it up and found that the rolling pin and 6 muffin liners were missing. I gave the set to my grandson for his birthday, there was no further information, at the age of 3 he didn't notice it. I emailed the company requesting the missing parts and received a reply email the next business day. They sent a new set within 3 days. They also got in touch to make sure I got a new set and was happy with it. My grandson loved the set, especially the rolling pin! Good to know that customer service comes first with this company. Happy big and happy grandson!
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