I have previously bought other lashes from this brand and had no problems. However, this particular design (fishtail) seems to fall apart when I try to take the cluster out of the case. I am no newbie to eyelash extensions and have about 5 different tweezers and tools that I use although they can be difficult to grip and eventually come loose. I gave up trying to use the 10mm size after 8 clusters were destroyed trying to remove them. I mostly feel like it was a waste of money which is unfortunate as it would have looked amazing in combination with other natural and bulky clusters.
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