Review on Enhance Outdoor Audio Experience with Theater Solutions OVCDG Outdoor Speaker Volume Control - Weatherproof Gray Dial Switch by Miranda Smith

Bought two of these in June. One of the handles was very stiff but I figured it would loosen up over time. This never happened and another controller shorted causing my receiver to go into protect mode. The button on this one worked well so I had good control between them. I finally got around to calling onlyfactorydirect.com, the Amazon fulfillment company, this morning and they sent out two replacements with no problem. I'll look at the strength with these two. Two more errors and I think we'll have to change the product rating, but customer service has been reliable.