Received this phone and sent it back quickly. The problem was that the caller ID wasn't working when I called my Verizon cell phone. I know for a fact that the caller ID gets through as I see it on other phones (including other Panasonic phones!) but this one just says OUTSIDE. Broke as intended. I ended up buying an AT&TModel 858. It's a shame that traditional wired phones have so few options to keep up with the new features. I've been loyal to Panasonic for a long time, but not anymore.
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