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1 Level
744 Review
51 Karma

Review on Search Discovery by Ross Bagby

Revainrating 4 out of 5

SiftData is amazing and has improved monitoring drastically

I really like how easy it was for me as an admin of our system, to see all searches from my users in one place! It would be great if we could set up alerts so when someone does something out-of-the ordinary with their search (e.g., they are searching too often or using multiple terms), then have some sort notification sent through email/SMS etc..

img 1 attached to Search Discovery review by Ross Bagby

That way there wouldn't need to rely solely upon other people's knowledge about what abnormal behavior means - just let us know via alerting method whenever this happens!! The interface itself can sometimes feel clunky at times but nothing majorly negative here either. We've been able to monitor user activity much more effectively since implementing SD into our platform.

Pros
  • It's easy to use and allows for monitoring user searches with ease
Cons
  • Sometimes the interface can seem clunky and not as user friendly as it should be