I like that it allows me as an employee, or myself personally at times when we are not working hours (i'm assuming this), being able to view all of our customer's accounts without having them come into my office physically! This helps with time management because now i can get things done from home if needed which saves us money by reducing gas costs since most employees drive there anyway haha. The only thing about liberty touch control system was how sometimes some information would show up twice even though one person had already touched something so then they have no idea what just happened.